Front Desk Professional

About Us

At Greenway Kia of the Shoals, we are dedicated to providing exceptional customer service and a world-class buying experience. Our team is passionate about delivering outstanding results and building long-lasting relationships with our customers.

Job Overview

We are seeking a highly skilled Front Desk Professional to join our sales team. This is a part-time position that requires strong administrative and organizational skills, as well as excellent communication and interpersonal skills. The ideal candidate will have a high school diploma or GED and previous experience in a similar role.

Job Responsibilities

- Greet all customers in a warm, sincere, and helpful manner

- Answer dealership group phones and direct calls as necessary

- Coordinate questions and issues with the appropriate department personnel

- Handle customer complaints or escalate when necessary

- Assist in scheduling and confirming sales appointments

- Provide administrative assistance as needed

Required Skills and Qualifications

- High school diploma or GED required

- Must be able to lift at least 20 pounds

- Able to go up and down the stairs

- Previous customer service or related experience preferred

- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress

- Excellent telephone skills

- Strong organizational and time management skills

- Helpful attitude and friendly demeanor

- Highly professional and dependable

- Strong computer and internet skills, including Microsoft Office suite

Benefits

- Competitive pay: $12-$15 per hour, depending on experience

- Employee Purchase and Service Discounts

- 401(k) Retirement Savings Plan

- State of the Art Facility with a Professional Working Environment