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West Bay Hotel Representative

2 weeks ago


Kingston, Oklahoma, United States Traditions Hospitality Group Full time

About the Role

As a Guest Services Representative at West Bay Casino & Resort, you will be responsible for greeting guests upon arrival, assisting with check-in/check-out procedures, and providing information about hotel amenities and services. You will also handle guest inquiries, requests, and complaints promptly and courteously, ensuring that every guest feels valued and respected.

To excel in this role, you must be able to multitask effectively, prioritize tasks based on guest needs, and maintain knowledge of hotel policies, procedures, and safety protocols. If you are a motivated individual with a strong commitment to customer satisfaction, we would love to hear from you.