Senior Client Services Coordinator
5 days ago
We are a mission-driven organization made up of people committed to cultivating growth and learning. We believe in providing care for all our clients while providing a welcoming, balanced environment for all our employees.
As a Client Engagement Manager, you will be working closely with our team of dedicated professionals who share your passion for delivering exceptional client experiences. You will be responsible for ensuring our clients are aware of the client grievance process, daily activities in The Resource & Education Center (The REC), as well as managing the client check-in process and client satisfaction survey data.
Key Responsibilities:
- Manage and build the Learning Management System (LMS) for Wellness University Online.
- Ensure clients are aware of the client grievance process, daily activities in The REC, and manage the client check-in process and client satisfaction survey data.
- Work closely with our subject matter experts to design and develop online courses and learning materials.
What We Offer
A competitive salary range of $50,000 - $65,000 per year, depending on experience. Our benefits package includes employer-sponsored health, dental, and vision insurance, 401(k) program with up to 3% employer match, flexible spending accounts for healthcare and dependent care, student loan forgiveness programs, and employee assistance program with in-person counseling options.
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