Customer Service Representative

4 weeks ago


Albuquerque, New Mexico, United States Garcia Honda Full time

The Garcia Automotive Group is seeking a professional and customer-oriented cashier to join our team. If you have at least one year of experience performing customer service and cashier functions in a fast-paced environment, we would like to speak with you.

Key Responsibilities:

Greet and direct guests in a professional, friendly, and hospitable manner

Receive and manage payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced at the dealership.

Answer a busy multi-line switchboard rapidly and schedule service appointments.

Data entry to prepare and maintain records as necessary.

Operate computer, various software, fax, calculator, phone, photocopy machine, and shredding machine, etc.

Assist with other clerical duties as instructed by manager or as necessary.

Requirements:

Minimum one year of customer service and cashier experience, highly preferred

Excellent interpersonal and both verbal and written communication skills

Ability to understand, and execute written and verbal instructions

Strong computer skills (MS Word, Excel, Outlook)

Strong customer service skills

Ability to multitask and perform under pressure

Must be able to work weekends and evenings.

Excellent phone etiquette

Able to work with minimum supervision

Professional appearance



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