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Automotive Service Consultant
1 month ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Blain's Farm & Fleet. As a Service Advisor, you will be responsible for providing exceptional customer service while performing automotive services in a timely and efficient manner.
Key Responsibilities:- Assist customers with their purchases in a customer service and sales focused environment.
- Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
- Explain work orders and invoices to customers.
- Perform Retail Cashier Duties by obtaining and processing customer payments.
- Install batteries, balance wheels, repair and install tires when required.
- Perform oil changes using LOF procedures when required.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
- Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
- Must have great communication skills
- Ability to pass pre-employment drug screening and background checks
- Ability to read and speak English
- Ability to effectively communicate with customers and coworkers
- Must be 18 years of age or older
- Prior auto repair experience is preferred
- Prior retail experience preferred
We offer a competitive benefit package designed to support you & your life, including all major Holidays & Birthday off, Advanced Leadership Training Programs, Associate discount on name brands, Internal recognition programs, Profit Sharing, 401(K) with company match, Paid ASE testing and certification, and Saturday & Sunday weekend premium pay $2.50 per hour.
