IT Service Delivery Manager

3 days ago


Duluth, Minnesota, United States Cirrus Design Corporation Full time
Job Description

Cirrus Design Corporation seeks an accomplished IT professional to fill the position of IT Service Delivery Manager. The successful candidate will be responsible for overseeing the design, implementation, and maintenance of our organization's IT infrastructure.

About the Role

This critical role requires a strong understanding of IT infrastructure, networking, and security principles. The IT Service Delivery Manager will lead cross-functional teams to ensure seamless delivery of services to our customers. We estimate that this role will require a salary range of $125,000 - $175,000 per annum, depending on experience.

Key Responsibilities
  • Plan, design, and implement IT infrastructure projects to support business objectives.
  • Provide technical expertise and guidance to other IT teams to ensure smooth integration and operation of new technology initiatives.
  • Develop and maintain IT infrastructure policies and procedures to ensure compliance with company standards, industry regulations, and security best practices.
  • Develop and maintain disaster recovery and business continuity plans to ensure the resilience of IT infrastructure in the event of a disaster or outage.
Requirements
  • Bachelor's degree in Information Technology or relevant field of study, or equivalent combination of education and experience.
  • 8 + years of experience designing, developing, delivering, and managing enterprise grade infrastructure solutions/services.
  • 5+ years of experience in a leadership role with five or more team members, direct managerial experience preferred.
  • Relevant industry and/or vendor certifications considered a plus.
  • Expert-level knowledge of infrastructure technologies such as server, storage, networking, wireless, and cloud-based infrastructure.
Benefits
  • 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
  • Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
  • Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
  • Free Health Tracking: With rewards for meeting health goals.
  • Generous PTO: 120 hours accrued within the first year.
  • Employee Referral Bonus: For referring talented candidates.
  • Career Development: Tuition reimbursement and professional growth opportunities.
  • Exclusive Discounts: Access to partner and marketplace discounts.
  • Community & Engagement: Company and employee clubs at various locations.

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