Customer Service Representative

4 weeks ago


Heber Springs, Arkansas, United States Mark Mansfield - State Farm Agent Full time
Job OverviewMark Mansfield Agency, a State Farm independent contractor agent, is seeking a motivated and career-oriented professional to join their team as a Customer Service Representative. The ideal candidate will be responsible for building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a high level of work ethic and commitment to success, ensuring exceptional customer satisfaction.
Benefits and Requirements
  • Competitive salary and paid time off (vacation and personal/sick days).
  • Valuable experience and growth potential/Opportunity for advancement within the agency.
  • Requirements include excellent communication skills, self-motivation, attention to detail, proactive problem-solving, dedication to customer service, and ability to work in a team environment.
  • A Property and Casualty license is required, and the ability to obtain it is necessary.
About the RoleThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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