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Systems Analyst

2 weeks ago


Hamtramck, Michigan, United States GTECH Corporation Full time
Job Description:
At GTECH Corporation, we are seeking a highly skilled Systems Analyst to join our team. As a key member of our IT department, you will be responsible for planning, developing, testing, and implementing IT system solutions that improve business efficiency and productivity.

We are looking for an experienced professional with a strong background in system solution development, testing, and implementation. Your expertise in technical systems and functional specifications will enable you to identify and communicate business needs effectively.

In this role, you will support one or more highly complex or critical business processes/systems, requiring design or integration of technical solutions that may cross multiple functions of the business. Your ability to work collaboratively as part of a project team for projects large in scope and high complexity is essential.

To succeed in this position, you will need a Bachelor's degree in a related field and five (5) years of relevant system solution development, testing, and implementation work experience.

Key Responsibilities:
  • Plan, develop, test, and implement IT system solutions.
  • Identify and communicate business needs and translate them into technical system and functional specifications.
  • Support one or more highly complex or critical business processes/systems.
  • Collaborate as part of a project team for projects large in scope and high complexity.

Required Skills/Experience:
  • Cisco UCCE (CVP) - Customer Voice Portal
  • Cisco Finesse
  • Advanced SQL