Retail Store Associate
2 days ago
At Express, we believe that style, quality, and value should all be found in one place.
We're a direct-to-consumer platform operating EXPRESS and BONOBOS in the United States, with a mission to inspire self-expression and create confidence in our customers.
Job DescriptionThis role is responsible for maintaining a clean and organized sales floor, assisting with product launch changes, and providing exceptional customer service.
Responsibilities:- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Process transactions quickly and accurately reducing the customers wait time.
- Resolve customer service-related issues as they arise and communicate all issues and resolutions to Store Management.
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
We offer a range of benefits to support your health and long-term financial security, including medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid Time Off, and parental leave for new moms and dads.
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