Retail Store Associate

2 days ago


Clinton, Connecticut, United States Express Full time
About Us

At Express, we believe that style, quality, and value should all be found in one place.

We're a direct-to-consumer platform operating EXPRESS and BONOBOS in the United States, with a mission to inspire self-expression and create confidence in our customers.

Job Description

This role is responsible for maintaining a clean and organized sales floor, assisting with product launch changes, and providing exceptional customer service.

Responsibilities:
  1. Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  2. Follow company policies and procedures to ensure the safety of all our associates and customers.
  3. Assist with product launch changes according to company SOP.
  4. Process transactions quickly and accurately reducing the customers wait time.
  5. Resolve customer service-related issues as they arise and communicate all issues and resolutions to Store Management.
Qualifications
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Benefits

We offer a range of benefits to support your health and long-term financial security, including medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid Time Off, and parental leave for new moms and dads.



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