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Pharmacist - Customer Service Expert

2 months ago


Charleston, West Virginia, United States Harris Teeter Full time
Job Summary:

As a FT Staff Pharmacist at Harris Teeter, you will be responsible for providing world-class customer service in our stores, ensuring that every customer's needs are met and exceeded. You will work closely with our pharmacy team to maximize controllable profit and minimize expenses, while maintaining a safe and efficient work environment.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the pharmacy team to ensure accurate and efficient dispensing of medications, including verifying prescriptions and checking for potential interactions.
  • Administer immunizations to customers, following Harris Teeter's standing orders and procedures.
  • Complete clinical services, including reviewing patient profiles and ensuring that medications are dispensed correctly.
  • Manage the pharmacy's inventory, including ordering and stocking medications, and maintaining accurate records.
  • Communicate effectively with customers, colleagues, and management, providing clear and concise information and resolving conflicts in a professional manner.
  • Stay up-to-date with the latest developments in pharmacy practice, including new medications and technologies.
  • Participate in ongoing training and development, including workshops and conferences, to enhance your skills and knowledge.

Requirements:

  • Must be a licensed pharmacist, in good standing, within the state(s) where the store is located.
  • Immunization-certified through APhA and CPR-certified through an accredited, state-approved organization.
  • Ability to work effectively in a fast-paced environment, with a strong attention to detail and a commitment to accuracy and quality.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with colleagues and customers.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

Harris Teeter offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including ongoing training and education. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.