U-Haul Reservation Agent

6 days ago

Albany, New York, United States U-Haul Full time
  • U-Haul Reservation Manager Job Summary

U-Haul is seeking a skilled Reservation Manager Agent to support customers, field team members, and U-Haul dealerships in reservation placement and equipment distribution.

Key Responsibilities
  1. Assist customers through calls and provide support to field team members and U-Haul dealerships with equipment and reservation management.
  2. Help direct incoming customer equipment to areas based on demand and productivity status to balance regional market inventory levels.
  3. Review reports to aid in effective placement of equipment and customer reservations, supporting equipment availability and accuracy.
  4. Assist with the Company's U-Box portable storage product.
Qualifications
  • High school diploma or equivalent.
  • Working knowledge of office equipment, phone etiquette, Word, and email.
  • Proficient in customer service, time management, and multitasking.
Why U-Haul?
  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.

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