Healthcare Access Coordinator

2 weeks ago


Renton, Washington, United States Randstad Full time

Job Overview
Randstad is seeking a skilled Patient Access Representative to join our team in Washington State. As a Patient Access Representative, you will be responsible for providing exceptional customer service and ensuring seamless patient registration and scheduling processes.

Salary and Benefits
This role offers a competitive hourly rate of $20-$21 per hour, with opportunities for advancement and professional growth. Our comprehensive benefits package includes health insurance, an incentive program, and 401K contribution (based on eligibility).

Key Responsibilities
- Answer phone calls and respond to patient inquiries
- Perform appointment making processes and complete accurate patient registration
- Verify patient demographics and payor coverage
- Complete check-in, check-out, admit and discharge tasks
- Build and maintain appointing templates
- Communicate with patients via multiple channels
- Confirm and set up payor coverage structures
- Obtain prior authorization for services
- Process items in the patient work queues
- Act as liaison to Patient Financial Services and Health Plan

Requirements
- Experience in call center environments handling high-volume inbound calls
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong typing skills and basic software proficiency
- High school education or equivalent required

Why Choose Randstad?
We are a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.



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