Healthcare Operations Specialist, Senior

3 weeks ago


Pflugerville, Texas, United States Central Health Full time
Job Overview

We are seeking a highly skilled and experienced Healthcare Operations Specialist, Senior to join our team at Central Health. This role will be responsible for providing exceptional support to our patients, staff, and guests while performing various administrative tasks.

Responsibilities
  • Support patient check-in and administrative duties in a fast-paced environment.
  • Collaborate with the Administrative Supervisor and Practice Administrator to train medical administrative clerks.
  • Open the front office and manage daily operations, including end-of-day processing and documentation.
  • Investigate complex patient issues, scheduling, and billing concerns.
  • Act as a subject matter expert in insurance eligibility and coverage.
  • Maintain efficient phone activities and provide additional support when needed.
  • Monitor patient registration workflow volumes and alleviate bottlenecks.
  • Serve as a backup support for the administrative supervisor.
Requirements
  • High School Diploma or Equivalent required.
  • At least one year of experience in registration or front office duties in a healthcare setting.
Working Environment

This role will work in a dynamic and collaborative environment, requiring strong communication, problem-solving, and organizational skills. The ideal candidate will have excellent customer service skills and the ability to work effectively in a team.

Compensation

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.



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