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Product Specialist

1 month ago

Batavia, Illinois, United States Dover Saddlery Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Product Advisor. As a Product Advisor, you will be responsible for providing exceptional customer service, assisting with sales floor operations, and maintaining a clean and organized store environment.

Key Responsibilities

• Provide prompt and courteous service to customers, answering questions and making product recommendations
• Process payments, handle customer refunds, and process merchandise shipments
• Maintain a clean and organized sales floor, including restocking merchandise and keeping the area tidy
• Assist with store upkeep and perform other duties as assigned

Requirements

• Must have equestrian experience and a basic understanding of sales principles and customer service practices
• Excellent communication and interpersonal skills, with the ability to read, write, and effectively communicate with customers, peers, and management
• Ability to work as part of a team, take initiative, and multitask while being attentive to customers
• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
• Available to work a variety of hours, including mornings, evenings, weekends, and holidays
• High school diploma or equivalent, or in pursuit of a diploma

What We Offer

• Competitive hourly rate
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• Discounts on merchandise and services

How to Apply

Interested candidates should submit their application, including a resume and cover letter, to [insert contact information]. We look forward to hearing from you