Healthcare Operations Specialist

2 weeks ago


Elgin, Illinois, United States R1 RCM Full time
Overview of R1 RCM Inc.
R1 RCM Inc. is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We combine the expertise of a global workforce with advanced technology to deliver sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Job Summary:
The Customer Service Representative will work in Patient Registration, helping patients check into the hospital. This role requires strong communication skills, multitasking abilities, and attention to detail. The ideal candidate will be a quick learner, able to type efficiently, and comfortable working in a fast-paced environment. As our representative, you'll collect information accurately, address patients' concerns, and provide exceptional customer service.

Estimated Salary:
$15.85-$21.23 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

Key Responsibilities:
- Collect patient and insurance information
- Assist patients in completing their registration
- Work across multiple screens and programs
- Provide excellent customer service and support

Requirements:
- High School Diploma or GED
- Excellent customer service experience

About Us:
R1 RCM Inc. is dedicated to providing a workplace free from harassment and equal employment opportunities for all. We offer a competitive benefits package and opportunities for growth and development. If you're passionate about delivering exceptional customer service and working in a dynamic environment, apply today

A Team You Can Relate To:
We care about your progress toward career goals and offer opportunities for advancement within the company. Join our team and contribute to creating meaningful work that makes a difference in the communities we serve.

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