Current jobs related to Leasing Consultant - Olathe, Kansas - Avenue5

Avenue5 Residential is seeking a talented Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals.

• Provide exceptional customer service to prospective and current residents, ensuring a quality living experience.
• Qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.
• Ensure model apartments are in touring condition and orient prospective and current residents to the property.
• Process renewal paperwork and ensure documentation is delivered to current residents on a monthly basis.
• Maintain accurate and detailed records of traffic activity and follow up with prospective residents via phone, mail, or email.
• Convert phone traffic into scheduled appointments with prospective residents to tour the property.
• Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition.
• Create and maintain confidential resident files, reviewing move-in paperwork with new residents.
• Complete weekly leasing reports in accurate and timely fashion and ensure all open and close procedures are completed daily.
• Assist with ongoing resident relations, responding to requests promptly and accurately.
• Support management by providing clerical support, answering phone calls, filing, and processing property invoices as needed.
• May be asked to assist with planning and implementing resident activities to increase resident retention.

• High school diploma required; minimum of one year of previous sales experience preferred.
• One year of previous residential leasing experience preferred.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Prior experience in Yardi Voyager or another equivalent system is preferred.
• Basic level knowledge with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as a telephone, fax machine, printer, copier, and key track system.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver's license, clean driving record, and current auto insurance.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.

• Put people and partnerships first.
• Empower associates.
• Focus on solutions.
• Champion ideas that accelerate success.
• Deliver proof over promises.

• Top 15 national finalist on the Best Places to Work Multifamily.
• Certified as a Great Place to Work since 2017.
• Listed as one of the Best Workplaces in Real Estate.
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
• Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.