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Water Restoration Specialist

2 months ago

Round Rock, United States Dry Force Corp Full time
About Dry Force Corp

Dry Force Corp is a leading provider of water restoration services, dedicated to helping individuals and businesses recover from water damage. Our team of experts is committed to delivering exceptional service and ensuring that our customers receive the highest level of care.

Job Summary

We are seeking a highly skilled Water Restoration Specialist to join our team. As a Water Restoration Specialist, you will be responsible for assessing and mitigating water damage, restoring properties to their pre-loss condition, and providing exceptional customer service.

Key Responsibilities
  • Assess and Mitigate Water Damage: Conduct thorough assessments of water damage to identify the scope of the issue and develop effective mitigation strategies.
  • Restore Properties: Utilize specialized equipment and techniques to restore properties to their pre-loss condition, ensuring that they are safe and habitable.
  • Provide Exceptional Customer Service: Communicate effectively with customers to understand their needs and provide personalized support throughout the restoration process.
  • Work Collaboratively with the Management Team: Collaborate with the management team to ensure that customers receive the highest level of service and that restoration projects are completed efficiently and effectively.
  • Document Restoration Progress: Document restoration progress using a phone or tablet to ensure that all work is accurately recorded and communicated to stakeholders.
Requirements
  • Ability to Lift 50 lbs. or More: Must be able to lift heavy equipment and materials to perform restoration work.
  • High School Diploma or Equivalent: Must have a high school diploma or equivalent to demonstrate basic education and training.
  • Valid Driver's License: Must have a valid driver's license to operate company vehicles.
  • Ability to Work Full-Time Hours: Must be able to work full-time hours, including evenings and weekends as needed.
  • IICRC Certifications in Water Damage or Mold Remediation: IICRC certifications in water damage or mold remediation are preferred but not required.
  • 1+ Years of Structural Restoration Experience: 1+ years of structural restoration experience is preferred but not required.
  • 2+ Years of Customer Service Experience: 2+ years of customer service experience is preferred but not required.
Benefits
  • Health Insurance 100% Paid by Company for Employee: Dry Force Corp offers 100% paid health insurance for employees.
  • Vision, Dental, Long/Short Term Disability: Dry Force Corp offers vision, dental, and long/short-term disability insurance for employees.
  • 401(k) With Company Matching: Dry Force Corp offers a 401(k) plan with company matching.
  • Life Insurance: Dry Force Corp offers life insurance for employees.
  • Paid Vacation, Sick Time, and Holidays: Dry Force Corp offers paid vacation, sick time, and holidays for employees.
  • Monthly Bonus Incentive: Dry Force Corp offers a monthly bonus incentive for employees.
  • Company Vehicle: Dry Force Corp provides a company vehicle for employees.
  • Advancement Potential: Dry Force Corp offers advancement potential for employees.
  • Ongoing Training, Coaching, and Guidance: Dry Force Corp provides ongoing training, coaching, and guidance to help employees succeed.