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Senior Premier Banker
2 months ago
Job Summary: We are seeking a highly skilled and experienced Senior Premier Banker to join our team at Quality Talent Group. As a Senior Premier Banker, you will be responsible for building and maintaining strong relationships with our affluent customers, providing them with personalized financial solutions and services.
Key Responsibilities:- Client Acquisition and Retention: Proactively acquire new affluent customers and deepen existing relationships through outreach and pre-planned appointments.
- Financial Solutions and Services: Review and analyze moderately complex customer concerns for possible resolution through discretionary application of applicable resolution protocols.
- Risk Management: Escalate banking-related issues or business risks that require an in-depth evaluation.
- Financial Knowledge and Understanding: Maintain deep knowledge and understanding of Wells Fargo's banking, credit, and investment financial solutions and services.
- Client Needs and Goals: Identify client needs and goals for business, mortgage, retirement, and investment services, then partner closely with peers in Business Banking Advisory Services, Mortgage, and Wealth and Investment Management to best meet the previously identified needs and goals, consistent with clients' overall financial circumstances and goals.
- Compliance and Risk Management: Understand and manage risks in the business by adhering to policies, procedures, and controls and ensuring compliance with applicable laws, rules, and regulations.
- Client Communication: Collect information directly from customers regarding income, assets, investments, and credit; analyze information to develop customized plans identifying Wells Fargo's banking options and services that will best meet customers' financial needs and goals.
- Relationship Building: Build relationships with branch colleagues, affluent customers, and partners to acquire, deepen, and retain relationships, and to also help customers succeed financially.
- Independent Judgment and Discretion: Exercise independent judgment and discretion in managing client relationships through regular meetings to review financial condition and goals, provide advice regarding banking services and options to meet changing circumstances.
- Team Collaboration: Be an active member of the branch team, including providing guidance to other branch employees on developing relationships and managing moderately complex to complex client needs.
- Experience: 4+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Relationship Building: 3+ years of experience building and maintaining effective relationships with customers and partners.
- Product Recommendations: 3+ years of experience recommending products and services.
- Financial Services Industry Experience: Financial services industry experience in one or a combination of the following: corporate, consumer, mortgage, investments, brokerage, or private banking.
- Product Recommendations: Experience recommending financial services products and services.
- FINRA Licenses: Successfully completed FINRA Series 6 and 63 exams (or recognized FINRA equivalents) to qualify for immediate registration.
- State Insurance Licenses: State Insurance license(s).
- Licensed Financial Services Position: 3+ years of experience in a licensed financial services position.
- Customer Service Focus: Customer service focus with experience handling complex transactions across multiple systems.
- Relationship Building: Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
- Communication Skills: Excellent verbal, written, and interpersonal communication skills.
- Book of Business Processes: Knowledge and understanding of book of business processes to actively manage a group of Wells Fargo customers to meet their needs and grow the business.
- Compliance and Risk Management: Knowledge and understanding of Branch Banking compliance controls, risk management, and loss prevention.
- Policy Adherence: Ability to follow policies, procedures, and regulations.
- Financial Services Consumer Lending Products: Knowledge and understanding of financial services consumer lending products.
- Professionalism: Ability to interact with integrity and professionalism with customers and employees.
- Motivation and Teamwork: High motivation with ability to successfully meet team objectives while maintaining individual performance.
- Mentoring and Peer-Coaching: Experience mentoring and peer-coaching others.
