Strategic Technology Operations Specialist

4 weeks ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
Job Summary

As a Healthcare Information Systems Advisor at St. Jude Children's Research Hospital, you will be responsible for analyzing and interpreting complex data to provide strategic insights and recommendations to support decisions across a multitude of teams throughout the Information Services department. You will collaborate with cross-functional teams to identify opportunities, assess risks, and develop data-driven solutions that enhance our operational efficiencies, service delivery, and customer experience.

In this role, you will leverage data and your business acumen to advise and drive strategic decision-making, optimize processes, and improve overall performance within the Information Services department. You will create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.

We are looking for an individual who can systematically gather data through observation or experimentation; analyze and interpret the data to draw meaningful conclusions; and utilize advanced analytics and empirical methods to support strategic planning, resource allocation, and performance measurement. The ideal candidate possesses a combination of data collection, analysis, critical thinking, problem-solving, and advisory skills.

This role involves designing and implementing performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes. With a strong foundation in statistical analysis, machine learning, data modeling, and data visualization, you will be able to present/facilitate independently in senior-level meetings. You will think long-term in building and executing metrics-driven plans and stretch goals for St. Jude Children's Research Hospital.

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