Store Operations Manager

2 days ago


Reidsville, North Carolina, United States Captain D's Full time

We are seeking a highly skilled and experienced Store Operations Manager to lead our team at Captain D's. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

About Us

Captain D's is a leading fast-food restaurant chain with a rich history of providing high-quality seafood and family-friendly dining experiences. We pride ourselves on our commitment to customer satisfaction, quality products, and excellent service.

Job Summary

The Store Operations Manager will be responsible for managing all aspects of the store, including staffing, inventory management, customer service, and financial performance. This is an excellent opportunity for a motivated and results-driven individual who wants to take their career to the next level.

Key Responsibilities
  • Lead and manage a team of staff members to ensure exceptional customer service and efficient store operations
  • Manage inventory levels, ordering, and stockroom organization to minimize waste and maximize profitability
  • Monitor and analyze sales data, customer feedback, and other metrics to identify areas for improvement and implement changes as needed
  • Develop and maintain relationships with suppliers, vendors, and other stakeholders to ensure seamless operations and cost savings
  • Stay up-to-date with company policies, procedures, and initiatives to ensure compliance and optimal performance
Requirements

To be successful in this role, you will need:

  • A minimum of 1 year of experience in a leadership or management position, preferably in the foodservice industry
  • Proven track record of improving operational efficiency, increasing sales, and enhancing customer satisfaction
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
  • Bachelor's degree in Business Administration, Hospitality Management, or a related field
Benefits

We offer a competitive salary and benefits package, including:

  • $65,000 - $75,000 per year (estimated salary range)
  • Ongoing training and development opportunities
  • Flexible scheduling and work-life balance
  • Meal discounts and access to employee perks
  • A fun and dynamic work environment


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