Director of Enterprise Payments Product Management
2 weeks ago
The Director of Enterprise Payments Product Management is a key position at American Express, responsible for defining the product strategy and roadmap to deliver a best-in-class enterprise payment service. This role will help to reshape and transform how payment products are built and delivered at American Express.
Key Responsibilities- Lead, mentor, and develop a team of product managers to ensure they have the necessary skills and knowledge to succeed.
- Develop and articulate a clear product vision and strategy for Bill Payment that aligns with the Enterprise's overarching goals.
- Identify, evaluate, and concisely communicate rationale for initiatives that drive experience improvements, cost efficiency, and risk reduction in Bill Payment.
- Guide the team in creating and maintaining product roadmaps, ensuring alignment with business objectives and customer needs.
- Oversee the team's market research efforts to stay informed about industry trends, customer needs, and competitive landscape.
- Foster a culture of innovation and continuous improvement within the product management team.
- Ensure the team utilizes data-driven insights to identify market opportunities and guide product decisions.
- Vision: Ability to see the big picture and develop long-term plans that align with business objectives.
- Product sense: Capable of making data-driven decisions quickly and effectively.
- Data driven: Comfortable taking calculated risks and making tough choices when necessary.
- Payment's expertise: Passion for payments and the advancement in technologies driving innovation in the payments ecosystem.
- Knowledge of Bill Pay capabilities and/or A2A money movement (ACH, wires, RTP, etc.) a plus.
- Passion for results: Passion to drive execution and deliver results in a dynamic and highly matrixed environment.
- Product experience: Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiatives.
- Analytical mindset: High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership.
- Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.
- Effective communicator and influencer: Ability to influence key partners and executive stakeholders.
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