Pharmacy Technician
3 weeks ago
In accordance with state and federal regulations, assists the pharmacist in the practice of pharmacy. Performs various Pharmacy Department duties in accordance with Company policies and procedures.
Responsibilities:- Assists the pharmacist in the performance of pharmacy tasks, including the use of pharmacy systems to obtain patient and drug information and process prescriptions.
- Models and delivers a distinctive and delightful customer experience by engaging customers and patients, resolving customer issues, and answering questions.
- Develops strong relationships with most valuable customers by providing excellent customer service and ensuring a positive customer experience.
- Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct and adheres to Company policies and procedures.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including the use of pharmacy systems, filling prescriptions, and verifying medicine.
- Assists pharmacists in scheduling and maintaining work flow, and reports prescription errors to the pharmacist on duty.
- Registers all related sales on assigned cash register, collects and handles cash as required, and takes customers to the OTC aisle to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians, and processes manual claims for third-party program prescription services.
- Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
- Maintains knowledge of Company asset protection techniques and files claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer prior work experience with Walgreens.
- Prefer good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications.
- Prefer good computer skills.
- Prefer knowledge of store inventory control.
- Prefer PTCB or ExCPT certification.
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