Support and Care Representative
3 weeks ago
The ideal candidate will have strong communication and problem-solving skills, be able to multitask and prioritize tasks effectively, and have a positive attitude towards helping others. Our goal is to create a seamless and positive experience for our customers.
Responsibilities and Tasks
- Handle customer calls and respond to inquiries in a timely and professional manner.
- Provide guidance and troubleshooting support to resolve customer issues.
- Coordinate with field technicians to ensure prompt and effective assistance.
- Record and track customer interactions for accurate and organized records.
Benefits and CompensationWe offer a competitive salary starting at $20.50/hour, based on experience, along with comprehensive benefits including health insurance, 401(k), and paid time off. We're committed to supporting our employees' growth and development, offering opportunities for professional growth and advancement.
Required Skills and QualificationsWe're looking for individuals who possess excellent communication and problem-solving skills, strong organizational and time management skills, and the ability to handle high-pressure situations with professionalism and empathy.
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