Guest Service Representative

3 weeks ago


Glen Allen, Virginia, United States Charter Senior Living Full time
Job Title: Guest Service Agent

Job Summary:

We are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is nothing short of perfect.

Key Responsibilities:

  • Register and assign rooms to guests, ensuring a smooth and efficient check-in process.
  • Provide guests with information about hotel services, amenities, and local attractions.
  • Process payments, handle guest complaints, and resolve issues in a professional and courteous manner.
  • Work effectively as part of a team to ensure seamless communication and collaboration.
  • Stay up-to-date with hotel policies, procedures, and services to provide accurate information to guests.

Requirements:

  • Proven experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • High school diploma or equivalent required; prior experience in a front desk or customer service role preferred.

What We Offer:

As a Guest Service Agent with Shamin Hotels, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Glen Allen, Virginia, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a skilled Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional guest experiences and ensuring seamless stays for our guests.Key Responsibilities:Assist guests at all times and respond to their requests with...


  • Glen Allen, Virginia, United States Extended Stay Full time

    Job Summary As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive experience during their stay. Key Responsibilities Assist guests at all times and respond to their requests in a timely and professional...


  • Glen Allen, Virginia, United States Homewood Suites Glen Allen Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Homewood Suites Glen Allen. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of perfect.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and...


  • Glen Allen, Virginia, United States Richmond Marriott Short Pump Full time

    YOUR NEXT CAREER OPPORTUNITY AWAITSAbout Richmond Marriott Short Pump:Exceptional Talent + Premier HospitalityWe pride ourselves on a proactive and hands-on approach to hotel management. Our team possesses extensive expertise across all facets of hospitality management.Our company culture emphasizes relationships and prioritizes teamwork. We uphold values of...


  • Glen Allen, Virginia, United States Richmond Marriott Short Pump Full time

    YOUR NEXT OPPORTUNITY AWAITSCareers at Richmond Marriott Short PumpAbout Us:Exceptional Talent + Premier HospitalityWe adopt a proactive, hands-on approach to hotel management. Our team possesses extensive expertise in all facets of hospitality management. We foster a culture that prioritizes relationships and teamwork. We value professionalism, integrity,...


  • Glen Allen, Virginia, United States Holiday Barn Full time

    About the RoleHoliday Barn is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and their pets.Key ResponsibilitiesPhone Support: Respond to customer inquiries and resolve issues in a professional and courteous manner.Pet...


  • Glen Allen, Virginia, United States Ulta Beauty Full time

    Job Summary:We are seeking a highly motivated and customer-focused Lead Cashier to join our team at Ulta Beauty. As a key member of our retail team, you will be responsible for providing exceptional guest service, processing sales transactions, and promoting our products and services.Key Responsibilities:Promptly acknowledge and warmly greet each guest...


  • Glen Allen, Virginia, United States Global Partners Full time

    About Global Partners LPGlobal Partners LP is a leading independent owner, supplier, and operator of gasoline stations and convenience stores in the Northeast. With a network of over 1,600 locations, we are one of the largest terminal networks of petroleum products and renewable fuels in the region.Job SummaryWe are seeking a highly motivated and...


  • Glen Allen, Virginia, United States RemX Full time

    Customer Service Representative Opportunity at RemXWe are seeking a highly skilled Customer Service Representative to join our team at RemX in Nashville, TN. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...


  • Glen Allen, Virginia, United States Holiday Barn Full time

    About the RoleHoliday Barn Pet Resorts is seeking a highly motivated and animal-loving Customer Service Associate to join our team at our Glen Allen and Midlothian locations. As the face of our pet boarding, daycare, and training facility, you will be responsible for ensuring positive relationships are developed and maintained with our furry guests and their...


  • Glen Allen, Virginia, United States Holiday Barn Full time

    Job Title: Call Center RepresentativeAbout the Role:We are seeking a highly skilled and compassionate Call Center Representative to join our team at Holiday Barn. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key...


  • Glen Allen, Virginia, United States Whole Foods Market Full time

    Job Title: Customer Service RepresentativeAt Whole Foods Market, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in supporting our Customer Service & E-Commerce programs. Your primary responsibility will be to lead processes that ensure a seamless checkout experience and...


  • Glen Allen, Virginia, United States Holiday Barn Full time

    About the RoleWe are seeking a highly motivated and animal-loving Customer Service Associate to join our team at Holiday Barn Pet Resorts. As the face of our pet boarding, daycare, and training facility, you will be responsible for ensuring positive relationships are developed and maintained with our furry guests and their owners.Key ResponsibilitiesProvide...


  • Glen Allen, Virginia, United States Reggie Dickerson - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.Key ResponsibilitiesEstablish and...


  • Glen Allen, Virginia, United States Domino's Corporate Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Corporate. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining food and team member safety, and assisting with store operations.Key ResponsibilitiesProvide...


  • Glen Allen, Virginia, United States MGN Foundation Full time

    Job OverviewMGN Foundation is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for maintaining the daily operations of our customer service and sales team, developing and implementing processes to improve customer service, and promoting company standards to drive...


  • Glen Allen, Virginia, United States Reggie Dickerson - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Reggie Dickerson State Farm Insurance Agency.Key ResponsibilitiesEstablish and maintain strong relationships with customers to ensure their needs are met and exceeded.Provide exceptional customer service by responding to...


  • Glen Allen, Virginia, United States Winebow Full time

    About WinebowWe are a company that values diversity, equity, and inclusion. We strive to create an environment where every employee feels valued and has opportunities for growth. Our goal is to promote a culture of inclusion where our team feels safe, respected, and empowered to bring their best selves forward.Job SummaryWe are seeking a highly skilled...


  • Glen Allen, Virginia, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Wellness Representative. As a key member of our staff, you will be responsible for introducing our Massage Envy Wellness Program to each guest, signing up new members, and supporting their choice to add body or skin care to their wellness...


  • Glen Allen, Virginia, United States Citizens Full time

    About the RoleWe are seeking a highly skilled Mortgage Customer Service Representative to join our team at Citizens Bank. As a Mortgage Customer Service Representative, you will be responsible for handling service-related inbound customer service calls and providing world-class customer service to our mortgage customers.Key ResponsibilitiesHandle...