Community Associate

2 weeks ago


Eau Claire, Wisconsin, United States IWG PLC Full time

We are seeking a highly motivated and organized Community Associate to join our team at IWG PLC. As a key member of our community, you will be responsible for providing exceptional customer service, managing daily operations, and fostering a positive work environment.

Company Overview

IWG PLC is a leading provider of workspace solutions, with a network of centers across the globe. Our mission is to provide flexible and convenient workspaces that enable people to work from wherever they want.

About the Role

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and is looking for a challenging role in a dynamic and fast-paced environment.

  • Provide exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.
  • Manage daily operations, including maintaining accurate records, handling administrative tasks, and ensuring the center is clean and tidy.
  • Foster a positive work environment, building strong relationships with clients and colleagues, and promoting a culture of collaboration and respect.
Requirements

To be successful in this role, you will need:

  • A good understanding of customer service principles and practices.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • The ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
  • Basic IT skills, including proficiency in MS Office and other business software.
Benefits

In return for your hard work and dedication, we offer a competitive total compensation package, including:

  • A salary of $17 per hour.
  • A generous paid time off plan, including sick leave and vacation days.
  • 11 paid company holidays per calendar year.
  • A quarterly bonus program.
  • A comprehensive health care plan.

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