Community Associate
2 weeks ago
We are seeking a highly motivated and organized Community Associate to join our team at IWG PLC. As a key member of our community, you will be responsible for providing exceptional customer service, managing daily operations, and fostering a positive work environment.
Company OverviewIWG PLC is a leading provider of workspace solutions, with a network of centers across the globe. Our mission is to provide flexible and convenient workspaces that enable people to work from wherever they want.
About the RoleThis is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and is looking for a challenging role in a dynamic and fast-paced environment.
- Provide exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.
- Manage daily operations, including maintaining accurate records, handling administrative tasks, and ensuring the center is clean and tidy.
- Foster a positive work environment, building strong relationships with clients and colleagues, and promoting a culture of collaboration and respect.
To be successful in this role, you will need:
- A good understanding of customer service principles and practices.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- The ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
- Basic IT skills, including proficiency in MS Office and other business software.
In return for your hard work and dedication, we offer a competitive total compensation package, including:
- A salary of $17 per hour.
- A generous paid time off plan, including sick leave and vacation days.
- 11 paid company holidays per calendar year.
- A quarterly bonus program.
- A comprehensive health care plan.
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