Logistics Assistant Manager
3 days ago
As a Customer Service Representative at Dayton Freight, you will play a critical role in delivering exceptional customer experiences. You will be responsible for handling customer inquiries, resolving issues, and providing support to drivers and other stakeholders.
Key Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and concerns in a timely and professional manner
• Collaborate with drivers to ensure smooth logistics operations
• Prepare and manage paperwork, including bills of lading and delivery receipts
• Communicate effectively with internal and external stakeholders
Requirements
To succeed in this role, you should have strong communication and problem-solving skills, experience working in a fast-paced environment, and proficiency in Microsoft Office Programs.
Compensation
The estimated annual salary for this position is $60,000 - $75,000, depending on location and experience.
About Us
Dayton Freight is a leading provider of logistics and transportation services, committed to delivering exceptional customer experiences.
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