Security Operations Center Coordinator

4 days ago


Los Angeles, California, United States Cedars-Sinai Full time
Job Description

The Security Command Center Operator is responsible for the day-to-day operations of the Security Department Command Center. This includes, but is not limited to, answering incoming telephone calls, dispatching calls, documenting service calls, monitoring alarm systems, monitoring CCTV cameras, maintenance of CCTV recording devices, and dispatching medical center-wide emergency broadcasts.

Primary Duties and Responsibilities
  • Answers telephones, gathers information, and dispatches officers in a polite and professional manner.
  • Monitors digital alarms, such as fire alarms, infant alarms, panic alarms, and access control systems; analyzes activations and dispatches appropriate personnel.
  • Responsible for utilizing the overhead paging system to announce medical codes and pages medical staff and physicians within the medical center.
  • Receives emergency medical calls and dispatches medical staff to emergency code situations.
  • Operates CCTV systems and troubleshoots technical problems.
  • Maintains recording devices and reviews contents for suspects to assist in investigations.
  • Monitors the security radio communications equipment for officers in the field and alerts the appropriate personnel in the event of emergencies, unusual circumstances, and/or officer needs assistance calls.
  • In emergency situations, responsible for notifying key management personnel, senior staff, and appropriate law enforcement agencies.
  • Maintains daily dispatch logs, recording all calls to the Security department via the Command Center.
  • Maintains daily logs on contractors working in the medical center that may set off fire alarm systems.
  • Monitors activity on the loading dock after normal business hours, allowing access to approved vendors.
  • Alerts the shift Watch Commander of any unusual or suspicious activity.
  • Passes on all pertinent information to relieving staff.
  • Maintains a clean and safe environment in the Command Center; alerts the Watch Commander of any unsafe condition.
Department-Specific Responsibilities

Additional primary duties and responsibilities that are only performed in the specific department(s) below:

Teamwork/Customer Relation Responsibilities
  • Responds timely, effectively, and appropriately to deliverables.
  • Ensures practices and procedures are inclusive of interpersonal and cultural diversity.
Team Lead/Supervisory/Management Responsibilities

These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.

QualificationsEducation

High School Diploma/GED

Work Experience

No experience required

License/Certification
  • Valid CA Driver's License
  • Valid CA Security Guard Card


  • Los Angeles, California, United States Inter-Con Security Full time

    Job Title: Badge and ID ClerkInter-Con Security Systems, Inc. is seeking a highly skilled Badge and ID Clerk to join our team. As a Badge and ID Clerk, you will be responsible for issuing badges and authenticating employees and authorized visitors using PG&E's access management system.Key Responsibilities:Issue badges and authenticate employees and...


  • Los Angeles, California, United States Cedars-Sinai Full time

    Job DescriptionThe Security Command Center Operator plays a critical role in ensuring the safety and security of patients, visitors, and staff at Cedars-Sinai Medical Center. This position is responsible for monitoring and responding to security incidents, as well as maintaining a safe and secure environment within the medical center.Key...


  • Los Angeles, California, United States Allied Universal® Full time

    Job Title: Security Operations Center DispatcherAt Allied Universal, we are committed to providing a safe and secure environment for our employees, customers, and communities. We are seeking a highly skilled and detail-oriented Security Operations Center Dispatcher to join our team.Job Summary:The Security Operations Center Dispatcher will be responsible for...


  • Los Angeles, California, United States Cedars-Sinai Medical Center Full time

    About This JobThe Command Center Operator plays a vital role in the Security Department's operations at Cedars-Sinai Medical Center.Key ResponsibilitiesAnswer incoming telephone calls and dispatch calls as neededDocument service calls and maintain accurate recordsMonitor and respond to security incidents in a timely mannerWhat We're Looking ForWe're seeking...


  • Los Angeles, California, United States Cedars-Sinai Medical Center Full time

    Job SummaryThe Command Center Operator plays a vital role in the Security Department's operations.Key ResponsibilitiesAnswer incoming telephone calls and dispatch calls as neededDocument service calls and incidentsMonitor security systems and respond to alertsCollaborate with other teams to ensure seamless operationsRequirementsExcellent communication and...


  • Los Angeles, California, United States Allied Universal® Full time

    Job Title: Security Operations Center DispatcherAt Allied Universal, we are committed to providing a safe and secure environment for our employees, customers, and communities. We are seeking a highly skilled and experienced Security Operations Center Dispatcher to join our team.Job Summary:The Security Operations Center Dispatcher will be responsible for...


  • Los Angeles, California, United States Allied Universal® Full time

    Job Title: Security Operations Center DispatcherJob Summary:Allied Universal is seeking a highly skilled Security Operations Center Dispatcher to join our team. As a key member of our security operations team, you will be responsible for monitoring and responding to security alarms, incidents, and other critical events in a fast-paced and dynamic...


  • Los Angeles, California, United States Allied Universal Full time

    At Allied Universal, we're seeking a highly skilled Security Operations Center Dispatcher to join our team. As a key member of our SOC, you'll be responsible for ensuring the effective and efficient flow of information from our SOC and Control Rooms to our Corporate Security Management.The Security Operations Center Dispatcher plays a critical role in our...


  • Los Angeles, California, United States Academy of Motion Picture Arts and Sciences Full time

    Job SummaryThe Academy of Motion Picture Arts and Sciences is seeking a highly skilled Security Operations Center Operator to join our team. As a Security Operations Center Operator, you will be responsible for monitoring and maintaining the security systems and equipment, including cameras, access control, and alarm systems. You will also be responsible for...


  • Los Angeles, California, United States Phoenix Prime Security Full time

    Job OverviewWe are seeking a highly motivated and experienced Security Manager to oversee security operations across multiple accounts. This is an excellent opportunity for someone who is ready to take on a challenging role in managing security operations and leading a team of security professionals.Key Responsibilities:Supervise and oversee security...


  • Los Angeles, California, United States Allied Universal Inc Full time

    Allied Universal, a leading security and facility services company, offers a rewarding career opportunity for a Security Operations Center (SOC) Operator.The SOC Operator is responsible for monitoring security, communications, and fire/life safety systems 24/7, serving as a liaison between security departments, and accurately documenting routine and unusual...


  • Los Angeles, California, United States Allied Universal® Full time

    Job Title: Security Operations Center DispatcherAt Allied Universal, we are committed to providing a safe and secure environment for our customers and employees. We are seeking a highly motivated and detail-oriented Security Operations Center Dispatcher to join our team.Job Summary:The Security Operations Center Dispatcher will be responsible for answering...


  • Los Angeles, California, United States NESCO Inc Full time

    Job Summary: We are seeking a highly skilled Security Operations Coordinator to join our team at Nesco Resource. As a key member of our dispatch center, you will be responsible for coordinating and dispatching personnel in response to alarm signals and customer requests. Key Responsibilities: Coordinate and dispatch personnel, including law enforcement or...


  • Los Angeles, California, United States Cedars-Sinai Full time

    Job SummaryCedars-Sinai Medical Center is seeking a highly skilled Security Command Center Operator to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.Key ResponsibilitiesMonitor and respond to security alarms, including fire alarms, infant alarms,...


  • Los Angeles, California, United States Allied Universal Inc Full time

    Job Title: Security Operations Center OperatorAt Allied Universal Inc, we are seeking a highly skilled and detail-oriented Security Operations Center Operator to join our team.Job Summary:The Security Operations Center Operator will be responsible for monitoring and responding to security and life safety systems, as well as serving as a liaison between...


  • Los Angeles, California, United States Allied Universal® Full time

    Job Title: Security Operations Center DispatcherAt Allied Universal, we are committed to providing a safe and secure environment for our customers and employees. We are seeking a highly motivated and detail-oriented Security Operations Center Dispatcher to join our team.Job Summary:The Security Operations Center Dispatcher will be responsible for answering...


  • Los Angeles, California, United States Allied Universal Inc Full time

    Job Title: Security Operations Center OfficerAt Allied Universal Inc, we are seeking a highly skilled and experienced Security Operations Center Officer to join our team. As a Security Operations Center Officer, you will play a critical role in ensuring the safety and security of our clients and their assets.Responsibilities:Provide exceptional customer...


  • Los Angeles, California, United States Allied Universal Inc Full time

    Job Title: Security Operations Center OfficerAt Allied Universal Inc, we are seeking a highly skilled and dedicated Security Operations Center Officer to join our team. As a Security Operations Center Officer, you will play a critical role in ensuring the safety and security of our clients and their assets.Responsibilities:Provide exceptional customer...


  • Los Angeles, California, United States Allied Universal Inc Full time

    Job Title: Security Operations Center OfficerAt Allied Universal, we are committed to providing rewarding careers that give you a sense of purpose. As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.Responsibilities:Provide customer...


  • Los Angeles, California, United States Cedars-Sinai Full time

    Job SummaryCedars-Sinai is seeking a highly skilled Security Command Center Operator to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.Key ResponsibilitiesMonitor and respond to security alarms, including fire alarms, infant alarms, and panic...