Experienced Customer Service Agent for Insurance

2 weeks ago


League City, Texas, United States Staff My Agency Full time

Join Our Team as a Licensed Insurance Customer Service / Sales Representative

At Staff My Agency, we are seeking a dedicated and experienced professional to enhance our customer service team. This role requires a licensed insurance representative with a strong background in State Farm operations.

Key Qualifications:

  • Active Property and Casualty license is essential.
  • Previous experience in a State Farm office is mandatory.

If you are a proactive individual who excels in a dynamic work environment, this is an excellent opportunity for you to advance your career with significant income potential.

Responsibilities:

  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance availability, eligibility, coverages, policy modifications, claims, and billing.
  • Utilize a customer-centric approach to educate clients about their insurance options.
  • Demonstrate a strong work ethic and commitment to achieving success daily.

What We Offer:

  • Competitive hourly wage of $27.00, plus bonus and commission based on experience and performance.
  • Participation in a profit-sharing plan.
  • Comprehensive health, vision, dental, and life insurance.
  • Paid time off for sick leave and vacations.
  • Valuable industry experience.
  • Opportunities for growth and advancement within our agency.
  • Flexible scheduling options, including part-time and full-time positions.

Essential Skills:

  • Experience in customer service and/or sales, including retail or telemarketing roles.
  • Exceptional communication skills, both written and verbal.
  • Self-motivated and detail-oriented.
  • Proficient in problem-solving and working collaboratively in a team.
  • Adept at assessing customer needs and conducting effective interviews.
  • Ability to relate well to customers.
  • Property Casualty license is required.
  • Life and Health license must be obtained.
  • Experience with State Farm is necessary.

This position is with an independent contractor agent, and candidates must successfully complete all relevant licensing and training requirements.



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