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Shop Floor Director
1 week ago
About the Role
We are seeking an experienced Store Manager to lead our Scoop Shop team. As a key member of our management team, you will be responsible for driving sales growth, maintaining exceptional customer service standards, and ensuring compliance with all safety protocols.
Key Responsibilities
- Safety and Security
- Ensure all safety protocols are followed, inventory is well-maintained, and labor costs are optimized.
- Accounting and Reporting
- Manage shop finances, including income and expenses tracking, bank deposits, and financial reports.
- Team Management
- Supervise staff, provide training, and ensure smooth operations.
- Marketing and Sales
- Collaborate with our marketing team to implement successful campaigns and drive sales.
- Maintenance and Repairs
- Oversee maintenance and repairs of equipment and shop facilities.
- Customer Service
- Ensure exceptional customer service standards are maintained at all times.
Requirements
- Management Experience
- 2+ years of management experience in the food and beverage industry.
- Leadership Skills
- Proven track record of leading teams, driving sales growth, and maintaining exceptional customer service standards.
- Skills and Qualifications
- Proficient in inventory management, accounting, point-of-sale systems, and Microsoft Office.
- Additional Expectations
- Able to work in a fast-paced environment with moderate to loud noise levels.
Join Our Team
Cosmic Bliss offers competitive wages, excellent benefits, and opportunities for growth and development. If you are passionate about sustainability and exceptional customer service, we invite you to join our team.
