Restaurant Operations Manager

4 days ago


Framingham, Massachusetts, United States Raising Cane's Full time
About Raising Cane's

Raising Cane's Chicken Fingers is a rapidly growing company that serves the best-tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.

Your Role at Raising Cane's

The Assistant Restaurant Leader is a key member of our Restaurant Support Office (RSO) team, responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant. This role requires a high level of energy, flexibility, and analytical skills to manage multiple priorities and ensure the restaurant meets Raising Cane's standards and culture.

Key Responsibilities
  • Hires and terminates all hourly, non-management crewmembers
  • Owns the onboarding, status change, and payroll process for all hourly crewmembers
  • Creates crewmember work and training schedules
  • Manages the performance of all hourly crewmembers, including development, coaching, redirective communication, and documentation
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability
Requirements for Success
  • Detail-oriented, organized, and able to manage multiple priorities
  • Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems
  • Proficient in a variety of technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training
What We Offer
  • Competitive pay and monthly bonus
  • Paid Time Off and Sick time
  • 8 paid Holidays a year
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs

Raising Cane's is an equal opportunity employer and welcomes applications from diverse candidates. All information will be kept confidential according to EEO guidelines.



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