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Retail Customer Service Specialist
2 months ago
Become a vital part of our team at GPM Investments We are more than just a convenience store; we are a gathering place where customers discover not only refreshments and fuel but also a welcoming atmosphere.
As a key member of our staff, you will play an essential role in ensuring our store runs smoothly, from maintaining inventory to providing exceptional service.
Why Work With Us:
A Supportive Environment:
Join a team that values collaboration and mutual encouragement.
Career Advancement:
We prioritize internal promotions and are committed to helping you achieve your professional aspirations.
Flexible Work Hours:
We recognize the significance of balancing work and personal life.
Paid Leave:
Accumulate time off to unwind and rejuvenate, reflecting our appreciation for your efforts.
Retirement Planning:
Secure your future with our 401(k) plan, which includes a generous matching contribution.
Weekly Compensation:
Experience the reliability and ease of receiving your salary weekly.
Compensation Rate:
$11 per hour
Age Requirement: 21+
Key Responsibilities
Customer Engagement Expert:
Be the welcoming presence that greets each customer. Provide assistance, respond to inquiries, and ensure a delightful shopping experience.
Merchandising Specialist:
Keep our products well-stocked, our displays attractive, and our store environment clean. Your meticulousness will make our location the preferred choice for convenience.
Sales Enhancement Specialist:
Excel in upselling and suggestive selling, enhancing the customer journey by recommending complementary products.
Brand Advocate:
Promote our brand by encouraging customers to enroll in our loyalty program, showcasing the unique benefits and personalized offers available.
Cash Management Expert:
Skillfully operate the cash register, manage transactions with a friendly demeanor, and ensure accurate financial operations.
Safety Leader:
Uphold a secure and inviting environment for both customers and team members, adhering to all safety protocols.
Collaborative Team Member:
Work alongside your colleagues to ensure efficient operations, always ready to assist where needed.
Facility Caretaker:
Take pride in keeping our store clean and welcoming, including restroom maintenance and overall tidiness.
Environmental Steward:
Actively contribute to maintaining a clean outdoor space, positively impacting our community.
Additional Responsibilities as Assigned
Qualifications
Age Requirement:
Must be at least 18 years old in certain states; otherwise, 21 years or older.
Availability:
Must be willing to work weekends and holidays.
Communication Skills:
Proficient in reading, writing, speaking, and understanding English.
Mathematical Skills:
Basic math skills are necessary.
Physical Requirements:
Ability to frequently lift 10 lbs and occasionally lift up to 50 lbs.
Pre-Employment Screening:
Must successfully complete a pre-employment drug screening and background check.
Personable and Approachable:
You possess a friendly attitude and excel at making others feel welcome.
Detail-Oriented:
You pay attention to the details that enhance the customer experience.
Dependable and Responsible:
You are punctual, trustworthy, and take pride in your work.
Adaptable:
You are flexible and ready to tackle various tasks in a fast-paced setting.
Previous Experience is Beneficial:
While prior experience in retail or customer service is valued, it is not mandatory.
