Technical Field Engineer
3 weeks ago
We are seeking a skilled and experienced Tech Services Specialist to join our Technical Field Engineering team at American IT Staff. This role is pivotal in providing on-site technical support and maintenance across our regional offices. As a dynamic and proactive individual, you will take a strong technical background to identify and solve technical issues effectively.
Key Responsibilities
• Ensure timely and efficient resolution of technical issues in regional offices, including hardware, software, network, AV, and general system problems.
• Support on-site installations, maintenance, and upgrades of Tech infrastructure and equipment.
• Proactively monitor and analyze opportunities to improve technical support operations, identifying areas for improvement and supporting the implementation of corrective actions.
Salary Information
The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and qualifications.
Benefits
You will receive competitive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Required Skills and Qualifications
• Bachelor's degree in Information Technology, Engineering, or a related field or comparable experience.
• At least 4 years of experience in hands-on technical support or a related discipline.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
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