Store Protection Specialist
3 weeks ago
At Ross Stores, we are committed to providing a safe and secure environment for our customers and associates. As a Store Protection Specialist, you will play a critical role in maintaining a visible presence at our store entrances and exits, mitigating theft and fraud, and ensuring compliance with our loss prevention directives.
Key Responsibilities:- Provide a visible presence at store entrances and exits, making eye contact and greeting customers in a friendly and courteous manner.
- Monitor sales floor activity to identify potential theft indicators and address them promptly.
- Partner with store leadership to ensure compliance with loss prevention directives and minimize operational shortage.
- Develop and maintain relationships with internal and external partners to support loss prevention initiatives.
- High school education or equivalent required; AA degree preferred.
- One year retail supervisor experience or similar training preferred.
- One year loss prevention/security training preferred.
- Active Security Guard License preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the store team.
- Excellent customer service skills.
- Proven ability to effectively resolve conflict.
- Consistent timeliness and regular attendance.
- Ability to spend up to 100% of working time standing, walking, and moving around the store.
- Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
- Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
Ross Stores is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.
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