Orthopedic Clinic Team Lead

4 weeks ago


St Petersburg, United States Florida Orthopaedic Institute Full time
About the Role

We are seeking an exceptional Orthopedic Clinic Team Lead to join our dynamic team at Florida Orthopaedic Institute. As a key member of our front desk, you will play a vital role in ensuring seamless patient experiences and efficient clinic operations.

Job Summary

The successful candidate will be responsible for overseeing the front desk team, providing guidance and leadership to ensure high-quality patient care and administrative support. This includes monitoring paperwork preparation, maintaining a clean and organized workspace, and facilitating effective communication among staff members.

Responsibilities
  • Provide leadership and guidance to the front desk team to ensure excellent patient service and efficient clinic operations.
  • Conduct daily huddles with the team to review clinics, motivate staff, and promote a positive work environment.
  • Mentor new trainees and assist with training staff on new policies and procedures.
  • Monitor zone compliance with OSHA and HIPAA standards.
  • Coordinate staffing needs to handle patient flow and ensure adequate coverage during peak hours and absences.
  • Communicate effectively with Clinic Supervisor and Manager to address issues and concerns.
Requirements

To be considered for this exciting opportunity, you should possess:

  • A High School Diploma and 2 years of experience in the medical field.
  • Excellent customer service and communication skills.
  • Ability to work well under pressure and prioritize tasks efficiently.
  • Bilingual Spanish skills are a plus.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $55,000 - $65,000 per year, depending on experience.
  • A dynamic and growing work environment with opportunities for career advancement.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • A chance to make a real difference in the lives of our patients and contribute to the success of Florida Orthopaedic Institute.


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