Sales Associate

3 days ago


Sugar Land, Texas, United States Carter'sOshKosh Full time

About the Role:

The Sales Associate is a key member of our Carter's team, responsible for delivering exceptional customer service and creating a positive shopping experience. As a Sales Associate, you will be the face of our brand, ensuring that every customer interaction is memorable and enjoyable.

Key Responsibilities:

  • Customer Focus: Provide outstanding customer service, resolving issues promptly and ensuring customer satisfaction.
  • Brand Execution: Maintain store visual standards, execute replenishment processes, and ensure merchandise presentation meets company standards.
  • Drive Growth: Minimize store loss, maintain housekeeping standards, and meet or exceed productivity standards.
  • Team Development: Establish and maintain a cooperative working relationship with team members, supporting management direction and adhering to company policies.

Requirements:

  • Demonstrated customer engagement skills.
  • Ability to handle multiple tasks concurrently.
  • High school diploma or GED preferred.
  • Ability to communicate effectively with customers and employees.
  • Retail/specialty apparel knowledge and experience preferred.

Physical Demands:

  • Ability to lift 40 pounds on a regular basis.
  • Ability to stand for long periods of time; climb up and down a ladder.
  • Constant walking and standing; frequent bending, stooping, and reaching.

Availability Requirements:

  • Availability to meet the needs of the business, including days, nights, weekends, and holidays as scheduled.
  • Any availability changes must be approved by the Store Manager and will be approved based on business needs.
  • Scheduled working shifts from 3-8 hours in length (applicable state laws apply).
  • Minimum number of hours is not guaranteed.

Equal Opportunity Employer: Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.


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