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Retail Team Member

2 months ago

Prescott, Arizona, United States Goodwill Full time

Position Overview:

The Sales Floor Associate plays a crucial role in delivering an exceptional customer experience while supporting the overall sales objectives of the store. This position is integral to maintaining a welcoming environment and ensuring that customers receive the assistance they need.

Key Responsibilities:

Financial Management:

  • Responsible for operating the Point of Sale (POS) system and handling various payment methods.
  • Tracks and manages contributions received at the POS.
  • Determines pricing for merchandise through various methods, including consulting with supervisors.
  • Completes necessary closing procedures as required.

Customer Engagement:

  • Welcomes customers upon entry and expresses gratitude as they leave.
  • Actively listens to customer needs and strives to meet their expectations.

Operational Standards:

  • Maintains optimal stock levels on the sales floor and ensures dressing rooms are tidy.
  • Utilizes communication systems to make important announcements as needed.

Team Development:

  • Encourages a culture of growth and collaboration among team members.
  • Embodies the core values of Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs additional duties as assigned to support team objectives.

Qualifications:

  • High School diploma or equivalent experience.
  • Strong customer service abilities.
  • Preferred proficiency in mathematics.
  • Effective communication skills in English, both verbal and written.
  • Must be at least 16 years of age.
  • Ability to pass background checks and drug screenings as required.

Additional Information:

Goodwill of Central & Northern Arizona is committed to creating an inclusive environment and encourages applications from individuals of diverse backgrounds. We provide reasonable accommodations to ensure that all applicants can participate in the hiring process.

Join our team and contribute to a company recognized for its commitment to employee growth and community impact.