Patient Access Representative
4 weeks ago
The Patient Access Representative I is a vital member of the St. Luke's University Health Network team, responsible for ensuring seamless patient registration and access to care. This role requires excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Correctly identify and validate patients in the hospital information system to maintain accurate electronic medical records.
- Verify insurance and guarantor information, and ensure proper point of service cash collections.
- Transcribe diagnostic orders, complete registration screens, and enter diagnosis and provider information.
- Communicate and coordinate with SLPG practices, clinical departments, and revenue cycle departments to ensure excellent patient experience and clean claim submission.
- Maintain knowledge of network policies and procedures, including patient identification, chart corrections, and patient look-up.
- Provide friendly and courteous service to patients, visitors, and colleagues, and promote the use of MyChart patient portal and patient self-service capabilities.
- Oversee and assist patients with Welcome Kiosk and On My Way technology, and ensure accurate and timely processing of electronic diagnostic orders.
- Verify and transcribe all outpatient written diagnostic testing orders, and process electronic diagnostic orders.
- Identify, collect, and record point of service cash collections, and post credit card payments in Epic or other applications.
- High school graduate or equivalent required; certificate/degree in healthcare related field preferred.
- Excellent customer service and interpersonal skills required.
- General computer experience and ability to type fluently, accurately, and quickly required.
- Insurance background and knowledge of medical terminology preferred.
- Previous medical administrative experience and/or healthcare related education courses preferred.
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Patient Access Coordinator
4 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob Summary:The Patient Access Representative is responsible for ensuring a seamless registration process for patients at St. Luke's University Health Network. This role requires excellent communication and interpersonal skills to provide a positive experience for patients and their families.Key Responsibilities:Complete patient registration in a timely and...
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Patient Access Coordinator
4 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at St. Luke's Hospital. The ideal candidate will possess excellent customer service skills, be proficient in data entry, and have a strong understanding of medical terminology.Key ResponsibilitiesComplete the registration process for patients seen at St. Luke's,...
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Patient Access Coordinator
1 month ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a seamless registration experience for patients at St. Luke's University Health Network. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGreets and directs patients and...
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Patient Access Coordinator
4 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob SummaryThe Patient Access Representative I is a critical role at St. Luke's University Health Network, responsible for ensuring the smooth registration process for patients across outpatient and Emergency Department locations. This includes accurately identifying patients, transcribing orders, completing registration screens, and verifying...
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Patient Access Coordinator
4 weeks ago
Hamburg, Pennsylvania, United States St. Luke's Hospital Full timeJob Summary: We are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient registration process for patients and visitors. Your excellent communication skills and ability to work in a fast-paced...
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Patient Access Representative
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Hamburg, Iowa, United States St. Luke's University Health Network Full timeJob Summary:The Patient Access Representative is a vital member of the St. Luke's University Health Network team, responsible for ensuring a seamless registration experience for patients across various departments. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...
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Patient Access Representative
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Patient Access Representative
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Hamburg, United States St. Luke's University Health Network Full timeSt. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...
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Patient Access Representative
4 weeks ago
Hamburg, United States St. Luke's University Health Network Full timeSt. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...
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Patient Access Representative
4 weeks ago
Hamburg, PA, United States St. Luke's University Health Network Full timeSt. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...
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Patient Access Representative
4 weeks ago
Hamburg, PA, United States St. Luke's University Health Network Full timeSt. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...
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Patient Access Representative
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Hamburg, PA, United States St. Luke's University Health Network Full timeSt. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...
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