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Timberland: Retail Team Leader

2 months ago

Lancaster, Pennsylvania, United States VF Corporation Full time
Retail Team Leader

As a Retail Team Leader, you will guide, nurture, and inspire a group of Brand Advocates, ensuring a seamless Best in Class customer experience that resonates with our brand mission and values. You will collaborate with the Assistant Store Manager and Store Manager to optimize profitability by ensuring that customer interaction, storytelling merchandising, operations, and community engagement are all cohesive and adhere to company standards. Furthermore, you will foster an inclusive atmosphere, prioritizing both internal and external customers. You will actively participate in the store team's self-improvement through Division of Responsibility rotations and position-specific training.

About Timberland, a VF Company

Established in 1973, Timberland is a renowned global outdoor lifestyle brand headquartered in Stratham, New Hampshire, with international offices in Switzerland and Hong Kong. Famous for its iconic yellow boot designed to withstand the harsh New England climate, Timberland now provides a comprehensive range of footwear, apparel, and accessories for individuals who appreciate purposeful style and share the brand's commitment to enjoying and safeguarding nature.

At the core of the Timberland brand is the fundamental belief that a greener future is a better future. This commitment is reflected in our long-standing dedication to responsible product creation, environmental protection, and community enhancement worldwide.

By joining Timberland, you will act as a purpose-driven, performance-oriented brand ambassador. You will cultivate productive relationships by offering products to "adventurous doers," empowering them to "step outside and move the world forward." You will also have the opportunity, resources, and environment to explore the world around you and forge meaningful, lasting connections.

Your Impact

Responsibilities
  • Support in maximizing sales and achieving store target objectives by fostering a productive environment, ensuring the store team possesses the knowledge and skills to meet sales and customer engagement goals.
  • Assist in overseeing payroll while safeguarding the business's needs.
  • Lead and motivate a customer-focused culture by acknowledging and rewarding team successes.
  • Actively represent the brand within the community by seeking opportunities to engage with customers and support or participate in community initiatives beyond the store.
  • In collaboration with the store manager, provide leadership to ensure comprehensive training and ongoing development of the store team in customer engagement and all company programs, policies, and procedures.
  • Partner with the Store Manager to achieve all financial and operational goals, including expense management, loss prevention, store audits, and weekly report reviews.
  • Ensure the integrity of the store's inventory is maintained.
  • Collaborate with the Store Manager on implementing visual merchandising directives and maintaining standards aligned with company brand strategies.
  • Work with the Store Manager to ensure compliance with policies, procedures, standards, and practices regarding loss prevention, safety, and compliance; protect company assets.
  • Exemplify behavior that respects the diverse backgrounds, experiences, and cultural differences of others while upholding the integrity and values of VF Corporation and the brand.
  • Encourage an environment that promotes participation, creativity, and learning by sharing best practices and building on the ideas of others.
Qualifications

Required
  • 1+ years of management experience in a dynamic, engaging retail environment.
  • Demonstrated ability to meet and exceed sales targets.
  • Flexibility to work a schedule that meets business needs, including weekends, evenings, and holidays.
  • Strong communication skills, both verbal and written.
  • Ability to prioritize tasks in a fast-paced retail environment.
  • Proven track record of achieving business goals through effective team leadership.
  • Willingness to learn and share knowledge about products, local community, and relevant experiences.
  • Desire to deliver an engaging customer experience through personalized service, conversation, and relationship building.
  • Strong decision-making skills in a fast-paced setting.
  • Attention to detail.
  • Proficient in computer skills, including word processing, spreadsheets, and software applications.
Preferred
  • Experience in a specialty retail environment, particularly in the footwear/apparel sector.
  • High School Diploma or GED.
Physical Requirements:
  • Ability to operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
  • Standing required for the entire work shift.
  • Bend, lift, open, and move products weighing up to 50 pounds as needed.
  • Use ladders for visual merchandising, light adjustments, and window banner placement.
Commitment to Inclusion & Diversity

As a purpose-driven, performance-oriented organization, we strive to cultivate a culture of belonging based on respect, connection, openness, and authenticity. We are dedicated to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Benefits

We are committed to unleashing human potential, driven by the ideas, energy, and dedication of our people. That's why we offer comprehensive benefits that promote mental, physical, and financial well-being for all VF associates. For more information on our benefits, please refer to our official resources.