Fire Service Technician

3 days ago

Canton, Ohio, United States Johnson Controls International Full time
Job Title: Fire Service Technician

We are seeking a highly skilled Fire Service Technician to join our team at Johnson Controls International. As a Fire Service Technician, you will be responsible for troubleshooting and repairing installed fire alarm and security systems, including panel repair and reprogramming, device replacement and repair, and system testing.

Key Responsibilities:

  • Troubleshoot and repair installed fire alarm and security systems
  • Perform panel repair and reprogramming, device replacement and repair, and system testing
  • Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks
  • Provide excellent written and verbal communication and outstanding customer service skills
  • Program fire alarm, security, and access control system panels
  • Experience with CCTV and IT and IP networks a plus
  • Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner
  • CCNA, A+, and Network+ certifications a plus
  • On call and after hours work required on occasion at customer need

Requirements:

  • High school diploma or equivalent required
  • 4 plus years' experience with fire alarm, access control, security intrusion, sound and communications systems (preferred not required)
  • Retain any licenses that are required by National, State and Local codes
  • Minimum of MA CLASS D
  • Must be able to interpret blueprints, diagrams, and specifications
  • A good working knowledge of computers is necessary
  • Ability to follow verbal and written instructions
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
  • Ability to work flexible hours including weekends to meet customer requirements
  • Overnight travel may be required
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times
  • Strong organizational skills, positive attitude, and an ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements

Preferred:

  • NICET II preferred

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