Administrative Support Specialist
2 days ago
This is a remote position offering an attractive salary package and exceptional career growth opportunities.
Signature Companies, a leading provider of high-value insurance information services, is seeking a highly skilled and customer-focused individual to join our Operations team as an Administrative Support Specialist - Insurance Operations.
The ideal candidate will have prior experience in the insurance inspection industry and a strong desire to learn and develop with a growing company.
In this role, you will provide excellent support to our Regional Operations Managers, clients, and field consultants by managing a shared email inbox and company phone line. Your primary responsibility will be to ensure that all inquiries and issues are delegated to the appropriate team members.
You must possess exceptional organization and communication skills, a positive and enthusiastic personality, and a passion for delivering top-notch customer service.
If you have prior experience in the insurance inspection industry and a strong desire to learn from some of the best in the business, we encourage you to apply.
This is an excellent opportunity to advance your career with a company that has experienced exponential growth in the last 3 years.
Scope of Responsibilities:- Maintains a pleasant demeanor and commitment to service
- Serves as the first point of contact for field consultants and clients on Signature's company phone line
- Serves as the administrator of Signature's shared email inbox for addressing and delegating inquiries from field consultants and clients
- Assists Regional Operations Manager and other team members with administrative duties
- Assists with monitoring inspections for timely completion
- Performs accurate company-required record-keeping
- Documents communications in company platforms for transparency to all team members
- Compiles statistics and prepares various reports for management
- Performs other related duties as assigned
In this role, you will be expected to interface with clients, contractors, and internal team members to maintain positive relationships, ensure timely completion of administrative tasks, and help management and leadership teams deliver exceptional service to our field consultants and clients.
We offer a competitive salary of $45,000 per annum, commensurate with experience, plus benefits including eleven paid company holidays, 401K, healthcare (including dental and vision), personal time, and vacation days earned according to length of service with the company.
This is a 100% work-from-home environment, offering flexibility and comfort while working with a dynamic team.
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