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Parts Coordinator

2 months ago


West Allis, Wisconsin, United States Toshiba America Energy Systems Full time
Job Title: Parts Administrator

We are seeking a highly motivated and detail-oriented Parts Administrator to join our team at Toshiba America Energy Systems Corporation (TAES). As a key member of our West Allis, WI office, you will play a crucial role in supporting OEM parts order to sales execution activities.

Key Responsibilities:
  • Provide exceptional support to Project Coordinators and Parts Project Managers, assisting with tasks related to the parts order process.
  • Actively support the generation of quotes for OEM part sales, leveraging product knowledge and pricing strategies to optimize part sales opportunities.
  • Support order fulfillment processes, including expediting orders when necessary, and maintain clear communication regarding delivery status updates to all stakeholders.
  • Utilize problem-solving skills to address customer concerns promptly, ensuring a high level of customer satisfaction through effective support and communication.
  • Collaborate with various departments to engage in service and repair discussions, providing valuable insights to support parts quotes and project execution.
  • Participate in special projects and continuous improvement initiatives, contributing to the team's success through collaborative problem-solving and innovation.
  • Travel to customer sites to acquire practical experience with the disassembly, maintenance, and reinstallation processes of OEM parts in Toshiba Steam Turbine Generators.
Requirements:
  • High School graduate or equivalent/ Associates degree in business or technical field preferred.
  • Technical and mechanical aptitude desired.
  • General knowledge of machining, materials, and manufacturing processes preferred.
  • Ability to calculate figures and amounts for quoting, margins, and related reports (Microsoft Excel).
  • Demonstrate a high degree of professionalism in verbal and written communication to stakeholders, including customer relationships.
  • Strong organizational skills in a multi-tasking environment are essential.
  • Effective communication skills with internal and external contacts, along with maintaining solid customer relationships, are crucial for success in this position.
Work Environment:

The majority of this work takes place in an office and the work environment is that of a typical office environment in a manufacturing setting where noise levels are usually moderate. Frequently, the employee will interact with personnel in the plant where he/she may be exposed to higher noise levels.

Toshiba employees enjoy a comprehensive compensation and benefit package, including an annual bonus, a generous 401k match, health, and wellness programs, as well as generous time off.

Toshiba is an Equal Opportunity Employer.