Desktop Administrator

2 days ago

McKinney, Texas, United States SRS Distribution Full time
Job Title: Desktop Administrator

We are seeking a skilled and detail-oriented Desktop Administrator to join our team at SRS Distribution. As a key member of our IT department, you will play a pivotal role in ensuring the seamless functionality and advancement of desktop systems within our organization.

Key Responsibilities:
  • Provide operational direction in resolving complex desktop-related issues and mentor junior team members.
  • Oversee the installation, configuration, and upgrade of desktop software and hardware components.
  • Manage the deployment and imaging of advanced computer systems.
  • Ensure seamless compatibility and integration of advanced desktop systems with network infrastructure.
  • Drive strategic communication with clients, stakeholders, vendors, and team members to ensure project awareness and progression.
  • Lead the definition of project scope and requirements, identifying advanced improvement opportunities.
  • Contribute significantly to developing engineering proposals, ensuring accuracy and alignment with strategic goals.
  • Champion and lead advanced data analysis and automation initiatives to enhance efficiency and accuracy.
  • Implement and guide the development of advanced macros, scripts, generative AI, and workflows for data processing and reporting.
  • Take a leadership role in preparing and reviewing the budget, aligning it with the company's strategic goals.
  • Lead the creation and maintenance of documentation for advanced technical support policies, procedures, and practices.
  • Provide advanced training and guidance to teammates.
  • Lead advanced data protection and endpoint security programs.
  • Ensure functionality of data backup platforms and lead remediation efforts for vulnerabilities.
  • Demonstrate advanced leadership in working independently and within cross-functional collaborative settings.
  • Spearhead the management of technologies operating on enterprise hardware and software platforms throughout the company.
  • Drive enhancement and continuous improvement of collaboration services and conduct proofs-of-concept to test new technologies.
  • Provide support for audio-visual, multi-media technology, and video conferencing environments.
Requirements:
  • 5+ years of progressive experience in desktop support and administration.
  • Advanced proficiency in operating systems, including Windows and MacOS.
  • Proven experience in managing and troubleshooting complex desktop environments.
  • Demonstrated leadership skills and the ability to mentor junior team members.
  • In-depth knowledge of desktop virtualization technologies, remote support tools, and Active Directory.
  • Experience in implementing desktop-related policies and procedures.
  • Strong project management skills with a track record of successful project completion.
Preferred Skills:
  • Mentoring: Exhibit a strong ability to mentor a team of desktop support professionals.
  • Advanced Troubleshooting: Demonstrate expertise in resolving complex desktop issues and providing technical guidance.
  • Project Management: Possess strong project management skills to oversee desktop-related projects from initiation to completion, to include vendor, partner, and contract management.
  • Policy Development: Contribute to the development and implementation of desktop-related policies and procedures.
  • Strategic Thinking: Have a strategic mindset to contribute to the organization's overall desktop technology strategy.
  • Collaboration and Communication: Effectively collaborate with other IT teams, departments, and communicate with stakeholders at various levels.
  • Continuous Learning: Stay abreast of emerging technologies and industry trends to provide innovative solutions.
  • Audio-Visual Expertise: Advanced understanding of audio-visual technologies and their seamless integration with desktop systems.
  • Collaboration Tools Mastery: Proficiency in collaboration software and tools to enhance teamwork and productivity.
What We Offer:
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to work with a leading company in the industry.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an experienced and knowledgeable Desktop Administrator seeking a challenging role, we encourage you to apply today.

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