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Hotel Reservationist

2 months ago

Philadelphia, Pennsylvania, United States Heart and Sail Excursions Full time

This is a remote position with a flexible work environment.

We are seeking a detail-oriented and customer-focused individual to join our team as a Hotel Reservationist. As a key member of our team, you will be responsible for managing hotel reservations, handling inquiries, and ensuring a seamless check-in and check-out process for our clients.

Responsibilities:

  • Manage hotel reservations, handling inquiries, bookings, and confirming room availability.
  • Interact with guests through various channels, assisting with inquiries, changes, and cancellations.
  • Ensure a seamless check-in and check-out process, addressing special requests or concerns.
  • Collect payment information, process reservations, and issue invoices or receipts as required.

This remote position allows you to work from the comfort of your home or any location with internet access. With the flexibility to balance work and personal life, you can deliver exceptional event experiences for our clients while building your own business.

Why Choose this Opportunity:

  • Flexible Work Environment: Manage your work effectively from anywhere, adapting to your lifestyle.
  • Business Ownership: Take control of your financial future within our framework, with opportunities for career advancement.
  • High Commissions: Earn competitive travel commissions based on successful bookings.
  • Comprehensive Training: Benefit from comprehensive training and ongoing development programs to ensure your success.
  • Supportive Community: Join a dynamic community of like-minded individuals, receiving mentorship and guidance on your entrepreneurial journey.

Qualifications:

  • Excellent communication and interpersonal skills, with a courteous demeanor.
  • Strong organizational and multitasking abilities.
  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Thorough knowledge of travel destinations, attractions, and travel products and services.
  • Exceptional customer service and problem-solving abilities.
  • Passion for travel and helping others create memorable experiences.
  • 18 years old.
  • Must be proficient in English; bilingual a plus.

Benefits:

  • Remote position with a flexible work environment.
  • Travel perks and discounts for personal and professional travel.
  • Free training, FAM trips, and ongoing support from a collaborative team.