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Retail Team Lead Position

3 weeks ago

Altoona, Pennsylvania, United States Pet Supplies Plus Full time
About Us
Pet Supplies Plus is a leading pet supply retailer with a commitment to providing high-quality products and services to pet owners. Our stores offer a wide range of pet food, toys, and accessories, as well as grooming services and other amenities. We are passionate about helping pets live happy and healthy lives, and we believe that our employees play a critical role in achieving this goal.

We are currently seeking a Shift Leader to join our team in [Location]. This is a full-time position that requires flexibility with scheduling, including evenings, weekends, and holidays. As a Shift Leader at Pet Supplies Plus, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of retail associates. Your primary goal will be to create a positive shopping experience for our customers and drive sales growth through effective inventory management and visual merchandising.

Job Responsibilities:
  • Provide exceptional customer service and ensure a positive shopping experience for all customers.
  • Manage store operations, including receiving, stocking, and displaying merchandise.
  • Lead a team of retail associates and provide guidance and support as needed.
  • Maintain a clean and organized store environment, including back-of-house areas.
  • Address customer complaints or concerns in a professional and courteous manner.