Customer Service Representative
6 days ago
Customer Service Opportunity
About Premier Truck Group
Premier Truck Group is a leading provider of commercial vehicles and services, with a strong commitment to customer satisfaction and employee development.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our Call Center Service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our customers.
Key Responsibilities
- Answer incoming phone calls from current customers
- Create purchase orders for vehicle repairs
- Schedule maintenance calls at customers' request
- Dispatch mobile technicians for roadside assistance
Requirements
- Experience with Microsoft Office: Word, Excel, and Outlook
- Strong communication, organizational, and multi-tasking skills
- Automotive/Diesel knowledge preferred, but not necessary
- Dispatch experience preferred, but not necessary
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Comprehensive training program
- Work-life balance and flexible scheduling
Why Join Us
Premier Truck Group is an equal opportunity employer, committed to diversity and inclusion. We offer a dynamic and supportive work environment, with a focus on employee development and satisfaction.
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