Retail Service Representative
3 days ago
The Retail Service Representative is a critical role within our organization, responsible for delivering exceptional customer service and ensuring a positive shopping experience for all customers.
Key Responsibilities:
- Exceed customer expectations by providing world-class customer service and support.
- Operate a register and accurately handle and secure all monies, funds, and other media as assigned.
- Assist customers with returns, voiding transactions, and price overrides.
- Provide technical support through basic problem-solving and troubleshooting.
- Monitor self-checkout orders and identify potential theft and suspicious transactions.
- Engage in continuous improvement through ideas and innovation.
- Adhere to and enforce all government employment and labor regulations, as well as Company policies and procedures.
Requirements:
- Able to represent Big Y's Culture of Caring and Pursuit of Excellence through the support of Big Y's Mission & Vision.
- Must project a clean and professional appearance.
- Must be a team player with a positive attitude and businesslike conduct.
- Able to work a flexible schedule in accordance with the needs of the store.
- Attention to detail, accuracy, ability to prioritize and follow through.
- Possess excellent organizational, interpersonal, and communication skills.
- Able to learn and utilize computer applications.
- Must be 18 years of age.
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