Case Manager

3 weeks ago

New York, United States PROMESA R.H.C.F. Full time
Job Title: Case Worker

Promesa R.H.C.F. is seeking a highly motivated and organized Case Worker to join our team. As a Case Worker, you will be responsible for providing case management, housing support, and monthly reporting requirements to ensure compliance with the parameters of the program.

Key Responsibilities:
  • Act as liaison between participants, superintendents, and building managers to ensure all repairs are completed to either the participant's apartment unit or the building.
  • Maintain a Building and Apartment Log, which includes date, and condition of the apartments and buildings.
  • Reports all non-compliance issues with respect to the apartment and building to the Supportive Housing Manager, including incidents requiring immediate attention.
Case Management and Record Keeping:
  • Provides case management and on-site crisis intervention.
  • Completes required service plans.
  • Facilitates monthly CAB tenant meetings.
  • Educates participants with respect to good housekeeping and home-safety practices, budgeting, and landlord/tenant relations, as necessary.
  • Maintains appropriate documentation of all tenant contacts.
  • Documents monthly progress notes in the participants' chart.
  • Conducts home visits to help evaluate participants' compliance with the rules and regulations of the program and to assess the need for referral to supportive services.
  • Takes random urine samples for drug screening toxicology.
  • May escort participants to social services agencies, as requested.
  • Reports any alleged child neglect or abuse to the Supportive Housing Manager.
Housing Reporting Requirements:
  • Responsible for completing annual tenant rent calculation forms.
  • Responsible for completing annual apartment inspection forms.
  • Updates monthly program data base.
  • Ensures annual leases are updated and filed.
Requirements:
  • Associate's Degree or minimum of 60 verifiable college credits completed, Bachelor's Degree Preferred.
  • Minimum of one (1) year previous relevant experience in a Mental or Behavioral Health environment required.
  • Ability to use business acumen to exercise good judgment and decision-making.
  • Ability to deal with sensitive issues with diplomacy and discretion.
  • Must be able to multi-task with strong organizational skills.
  • Excellent interpersonal skills and able to communicate both verbally and in written form.
  • Commitment to cultural diversity and sensitivity.
  • Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality.

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