Customer Service Ambassador
1 week ago
Salary: $16.50 per hour, based on location and industry standards.
Job Description:
- Primary Responsibilities:
- Provide top-notch customer service, ensuring guests feel valued and respected.
- Handle player club enrollment, account balance inquiries, and redeeming vouchers.
- Assist with promotions, events, and marketing initiatives.
- Maintain accurate records, including data entry and phone operator duties.
- Work effectively with bus groups, processing manifests and providing excellent service.
Requirements:
- Fundamental Skills:
- High school diploma or equivalent.
- Proficiency in Microsoft Office and computer literacy.
- Excellent communication, problem-solving, and interpersonal skills.
Working Environment:
The Odawa Casino Resort is committed to maintaining a safe, organized, and comfortable work environment. Our team members are expected to uphold the highest level of confidentiality at all times.
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