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State Eligibility Consultant

2 months ago

Kokomo, Indiana, United States State of Indiana Full time
About the Role

We are seeking a highly skilled State Eligibility Consultant to join our team at the Family and Social Services Administration (FSSA). As a key member of our Division of Family Resources (DFR), you will play a critical role in establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families benefits.

Key Responsibilities
  • Meet with clients to explain programs and benefits, and review applications for public assistance programs.
  • Determine amounts, keep records, and gather additional information when needed for continued eligibility.
  • Review all eligibility recommendations and information provided by contract staff.
  • Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
  • Examine data matches to find inconsistent and unreported data.
  • Approve claims referred and calculated by the Contractor.
  • Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants.
  • Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.
Requirements
  • Willingness to travel with reasonable accommodation.
  • Thorough knowledge of public assistance policy, practices, and procedures.
  • Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
  • Working knowledge of computerized eligibility systems.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to use tact and empathy in dealing with people from varied backgrounds.
  • Ability to use discretion in dealing with all clients, and fellow employees' personal information.
  • Demonstrates effective interview and communication skills.
  • Ability to be flexible and self-motivated in managing multiple priorities.
  • Ability to work independently and as part of a team.
  • Ability to perform basic mathematical calculations.
What We Offer

The State of Indiana offers a comprehensive benefits package for full-time employees, including medical, dental, and vision plans, as well as a robust education reimbursement program and opportunities for professional growth and development.

We are an equal opportunity employer and are committed to creating a welcoming and inclusive work environment for all employees and applicants.