Retail Operations Manager

3 days ago


Waterford, United States Henny Penny Full time
About Us
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Petroleum Marketing Group is proud to be an equal opportunity employer, dedicated to creating a diverse and inclusive work environment. We strive to build strong relationships with our community partners and connect our stores with their local communities.


Job Description
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The General Manager (GM) is responsible for the entire site operation, leading the management and associate team to ensure the execution of all PMG values, goals, rules, regulations, processes, and procedures. The GM will maximize store profitability through team development, operational excellence, sales building, and financial performance management.


Responsibilities
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  • Ensure a pleasant shopping experience for all customers.
  • Resolve customer and associate concerns, issues, and complaints effectively.
  • Analyze income statements and utilize reports to ensure store profitability.

Requirements and Qualifications
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  • High school diploma or general education degree equivalent.
  • Reliable transportation.
  • Availability to work all shifts, weekends, and holidays.
  • Excellent leadership skills in a fast-paced environment.
  • Exemplary customer service.


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